Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.
Important information
You need to know
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately GBP 15 per person
- Uncovered self parking fee: GBP 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
A truly unique stay awaits you at Thistle London Heathrow Terminal 5, located in Hillingdon, where you will enjoy the beauty of Stockley Park and Runnymede.
Some accommodations are lavishly equipped with air conditioning, tea/coffee maker and iron.
Please note that the minimum age for check-in is 18.
Location
Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.
Dining
For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.
Business, and other amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.