Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Important information
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
- A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional fees
- Crib (infant bed) fee: EUR 20 per night
- Rollaway bed fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near St. Mark's Square
Location
With a stay at Hotel Castello, you'll be centrally located in Venice, steps from St. Mark's Square and 9 minutes by foot from Rialto Bridge. This hotel is 0.1 mi (0.2 km) from Doge's Palace and 0.2 mi (0.3 km) from St. Mark's Basilica.
Dining
Tranquillise with a drink at the property's bar.
Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.
Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access.
Business, and other amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.