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  Earn, convert or pay : A bundle of benefits with mokafaa

Earn mokafaa points, either convert them to Almosafer points or use them to pay for your bookings

One-way
Round-trip
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November24 Sunday
November25Monday
Economy
1 Passenger

 

    Are you part of Al Rajhi Bank's loyalty programme? Here are a host of benefits lined up for you:  
Earn: 10 mokafaa points on every SAR 1 spent on stays & 5 points on every SAR 1 spent on flights.
Convert: Convert your mokafaa points to Almosafer points, which can be redeemed on bookings made on Almosafer. 
Pay: Use your mokafaa points to pay partially or fully for your flights & stays for online bookings and for all products for offline bookings..

BookingSPENDEARN
FlightsSAR 15 mokafaa points
StaysSAR 110 mokafaa points

 Make the most of your mokafaa points

How to earn mokafaa points

How to convert mokafaa points

 

How to pay using mokafaa points

 

Terms & Conditions

  • You can earn 10 mokafaa points on every SAR 1 spent on stays.
  • You can earn 5 mokafaa points on every SAR 1 spent on flight bookings.
  • To earn mokafaa points:  You must enter your mokafaa-registered mobile number on the payment page for app & web bookings.
    For offline bookings, you can share your mokafaa-registered mobile number with our travel advisor before the booking is confirmed.
  • You cannot earn mokafaa points when you use a voucher code or earn/redeem Qitaf or Almosafer points.
  • You can earn points across all Almosafer KSA omni-channel touchpoints, including web, app, WhatsApp, call centre and retail branches.
  • You can earn points only on bookings that are paid for immediately.
  • The validity of the earned points is as per standard mokafaa terms and conditions.
  • You will receive your mokafaa points within 30 days from the date of check-in or departure.
  • If you do not receive your mokafaa points within 30 days from the date of check-in or departure, kindly reach out to our travel advisors.
  • You will not be able to earn points if you cancel the booking.
  • To convert your mokafaa points : You must sign up with Almosafer & verify your account. 
  • You must enter your mokafaa-registered mobile number to complete the booking.
    The conversion rate is solely at the discretion of Al Rajhi and is subject to change.
  • You can only convert mokafaa points that are equivalent to SAR 100, SAR 300, SAR 500 and SAR 1,000 Almosafer points.
  • You must have mokafaa points balance that is equal to or higher than the selected conversion amount to be able to complete the conversion.
  • You can convert your mokafaa points to Almosafer points on web & app.
  • Once you convert your mokafaa points to Almosafer points, they cannot be reversed.
  • The earned Almosafer points are only valid for 1 year from the date of conversion and the validity cannot be extended.
  • To pay using mokafaa points: You don't have to be signed in to your Almosafer account to be able to pay for bookings using your mokafaa points.
  • For online bookings, mokafaa points can be used to pay for both stays & flights. 
  • For bookings made through our call centre, WhatsApp and retail branches, mokafaa points can be used to pay for all products including stays, packages and flights.
  • You cannot pay using mokafaa points along with a voucher code, Almosafer points or any other loyalty programs.
  • You can pay using mokafaa points only on the KSA version of the Almosafer app and website.
  • If you cancel a fully refundable booking that you paid for fully using your mokafaa points, the entire refund amount will be added to your mokafaa account.
  • If you cancel a fully refundable booking that you paid for partially using your mokafaa points, the amount you paid using your mokafaa points will be refunded to your mokafaa account and the remaining amount will be added either to your Almosafer points or reverted to the original paying method.  
  • If you cancel a partially refundable booking that you paid for fully using your mokafaa points, the refund amount will be added to your Almosafer points.
  • If you cancel a partially refundable booking that you paid for partially using your mokafaa points, the refund amount will be added to your Almosafer points.
  • Refunded points have a validity of 1 year from the date of refund.
  • Bookings with a non-refundable cancellation policy are not eligible for refunds, regardless of the payment method.
  • mokafaa points cannot be used in conjunction with any other loyalty program such as Almosafer points or Qitaf points.
  • Earned points are non-transferable and cannot be exchanged for cash.
  • All mokafaa and Almosafer points terms and conditions apply.