Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 17 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Important information
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (31 December) Gala Dinner per adult: THB 4500.00
- New Year's Eve (31 December) Gala Dinner per child: THB 1725 (up to 12 years old)
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately THB 683 per person
- Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 6)
- Airport shuttle fee per child: THB 1200 (one-way)
- Early check-in fee: THB 5500 (subject to availability)
- Late check-out fee: THB 5500 (subject to availability)
- Rollaway bed fee: THB 1766.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Next to a golf course
Location
Located in Hang Dong, Veranda High Resort Chiang Mai - MGallery is in the historical district, a 1-minute drive from Doi Suthep-Pui National Park and 8 minutes from Tat Krok Waterfall. This family-friendly hotel is 12 mi (19.3 km) from Chiang Mai Night Bazaar and 11.7 mi (18.9 km) from Tha Phae Gate.
Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 69 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private furnished balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Business, and other amenities
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.