Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property requires valid identification for all guests at check-in, regardless of age. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.
Important information
You need to know
- Pool access available from 5:30 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not permitted at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: GTQ 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately GTQ 180 for adults and GTQ 99 for children
- Airport shuttle fee: GTQ 100 per person (one-way)
- Airport shuttle fee per child: GTQ 100 (one-way), (from 5 to 12 years old)
- Early check-in fee: GTQ 482.00 (subject to availability)
- Late check-out fee: GTQ 350 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Natural History Museum
Location
Located in Guatemala City (Zona 11), Tikal Futura Hotel & Convention Center is within a 5-minute drive of Museo Miraflores and Kaminaljuyu. This family-friendly hotel is 2.7 mi (4.4 km) from National Museum of Archaeology and Ethnology and 2.8 mi (4.5 km) from Museo Nacional de Historia Natural Jorge Ibarra.
Dining
Enjoy international cuisine at Hibiscus Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 205 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guatemala City? This hotel has 193677 square feet (17993 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.