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The St. Regis Astana
1 Kabanbay Batyr Avenue
This property is top rated for
Cleanliness
9.8
Service
9.6
Property Condition
9.8
Amenities
Amenities for The St. Regis Astana
FAQs
FAQs for The St. Regis Astana
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at The St. Regis Astana?
The check-in time at The St. Regis Astana is 15:00 and the check-out time is 12:00.
Where is the The St. Regis Astana property located?
Property is located in 1 Kabanbay Batyr Avenue, Nur-Sultan, Kazakhstan.
What are the dining options available at the hotel?
Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
What are the top amenities available at the hotel?
The top amenities available at The St. Regis Astana includes Free Wi-Fi, Extra charge Shuttle to airport, Swimming pool, Extra charge Babysitting service, Express check-in/check-out.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Monument to the Dead of the Totalitarian Regime - 0.8 km / 0.5 mi
- President's Culture Centre - 1.2 km / 0.7 mi
- Kenesary Khan Monument - 1.3 km / 0.8 mi
- Mega Astana Shopping Centre - 1.5 km / 1 mi
- Gorky Russian Drama Theatre - 1.6 km / 1 mi
- Museum of the First President of the Republic of Kazakhstan - 1.9 km / 1.2 mi
- Kazhimukan Munaitpasov Stadium - 2 km / 1.2 mi
- Kalibak Kuanyshev Kazakh Drama Theatre - 2.2 km / 1.3 mi
- KazMunayGaz - 2.8 km / 1.8 mi
- Transport & Communications Ministry - 2.9 km / 1.8 mi
- Otan Korgaushylar Monument - 3 km / 1.9 mi
- Kazakhstan Ministry of Foreign Affairs - 3.1 km / 1.9 mi
- Khan Shatyr - 3.2 km / 2 mi
- Korme Exhibition Complex - 3.2 km / 2 mi
- Bayterek Tower - 3.5 km / 2.2 mi
- The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 17.5 km / 10.9 mi
About the property
Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Pool access available from 7 AM to 11 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- An effective city/local tax rate of 5.00 percent will be charged
We have included all charges provided to us by the property.
Optional fees
- Fee for full breakfast: approximately KZT 19500 for adults and KZT 9750 for children
- Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: KZT 22400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Near Khan Shatyr
Location
A stay at The St. Regis Astana places you in the heart of Astana, a 5-minute drive from Kazakhstan Ministry of Foreign Affairs and 5 minutes from Keruen. This family-friendly hotel is 2.1 mi (3.4 km) from Khan Shatyr and 2.4 mi (3.9 km) from Bayterek Tower.
Dining
Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Rooms
Treat yourself to a stay in one of the 120 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Astana? This hotel has 12378 square feet (1150 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.