Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 AM.
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- Gala Dinner on 25 January per adult: IDR 1318000
- Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)
We have included all charges provided to us by the property.
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 1633500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Plaza Lagoi
Location
Located in Bintan, The Sanchaya is by the sea, a 4-minute drive from Lagoi Bay Lake and 7 minutes from Lagoi Bay Beach. This beach resort is 6 mi (9.6 km) from Ria Bintan Golf Club and 20.3 mi (32.6 km) from Gunung Bintan.
Dining
Enjoy international cuisine at The Dining Room, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 30 guestrooms featuring iPads and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a 24-hour fitness center. This Colonial resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and a meeting room. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.