Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per child: EUR 29.00
- New Year's Eve (31 December) Gala Dinner per child: EUR 38.00
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional fees
- Fee for buffet breakfast: approximately EUR 30 to 52 for adults, and EUR 23 to 52 for children
- Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Balaclava Beach
Location
Located in Balaclava, The Ravenala Attitude is by the sea, a 4-minute drive from Turtle Bay Marine Park and 8 minutes from Sir Seewoosagur Ramgoolam Botanical Garden. This beach resort is 5.9 mi (9.5 km) from Maheswarnath Mandir and 9.4 mi (15.2 km) from Chateau de Labourdonnais.
Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Mozaik, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 272 guestrooms featuring minibars. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and an outdoor pool. Additional features at this resort include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Business, and other amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Balaclava? This resort has 13864 square feet (1288 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.