Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.
Important information
You need to know
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: INR 5900
- Christmas Eve (24 December) Gala Dinner per child: INR 3245 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 10620
- New Year's Eve (31 December) Gala Dinner per child: INR 5310 (from 5 to 12 years old)
We have included all charges provided to us by the property.
Optional fees
- Fee for continental breakfast: approximately INR 750 per person
- Airport shuttle fee: INR 4652 per vehicle (one-way)
- Pet fee: INR 3500 per pet, per night
- Rollaway bed fee: INR 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Kumarakom Bird Sanctuary
Location
With a stay at Taj Kumarakom Resort & Spa, Kerala in Kottayam, you'll be on the waterfront, just a 3-minute walk from Kumarakom Backwaters and a 1-minute drive from Vembanad Lake. This family-friendly resort is 0.5 mi (0.8 km) from Kumarakom Bird Sanctuary and 2.5 mi (3.9 km) from Kumarakom Boat Jetty.
Dining
Grab a bite at Open, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional features at this Victorian resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Business, and other amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.