Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This property's spa, walkway and some guestrooms are undergoing renovations from now until April 11 and from April 21-30, 2025. Guests may experience noise disturbance and odor during this time. Due to renovations, this property's restaurant will be closed June 15-July 6, 2025. Guests can expect to hear loud noises from the renovation work from 8 AM-5 PM. During this time, breakfast will be served at Baan Ta Lounge & Lawn from 7-10:30 AM, lunch and dinner will be available at Baan Ta Lounge & Lawn from 11:30 AM – 11 PM. The property's spa will open from 4:30 PM-11 PM. In-room check-in may be provided if there is noise disturbance during the day.
Important information
You need to know
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 5 years old and younger are not permitted at this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: THB 2001 per vehicle (one-way, maximum occupancy 5)
- Rollaway bed fee: THB 4002 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Hidden Village
Location
When you stay at Raya Heritage in Mae Rim, you'll be on a river, within a 10-minute drive of Nimman Road and MAYA Lifestyle Shopping Center. This luxury hotel is 6.1 mi (9.9 km) from Chiang Mai Night Bazaar and 5.9 mi (9.4 km) from Tha Phae Gate.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and minibars.
Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.