Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests arriving at the Ninoy Aquino International Airport, Terminal 1, will be met at a dedicated guest lounge near Gate 2. Arrivals at Terminals 2 and 3 will be met at the airport entrance. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Important information
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: PHP 5000.00 per night
We have included all charges provided to us by the property.
Optional fees
- Fee for continental breakfast: approximately PHP 1200.00 to 1800.00 per person
- Airport shuttle fee: PHP 3300 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Ayala Center
Location
A stay at Raffles Makati places you in the heart of Makati, within a 10-minute drive of Newport World Resorts and SM Mall of Asia. This family-friendly hotel is 3 mi (4.8 km) from Venice Grand Canal Mall and 4 mi (6.4 km) from Manila Bay.
Dining
Enjoy a meal at Mireio, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 6 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 32 guestrooms featuring DVD players and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business, and other amenities
Featured amenities include limo/town car service, a computer station, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.