Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (31 December) Gala Dinner per adult: THB 5999
- New Year's Eve (31 December) Gala Dinner per child: THB 3000 (from 3 to 11 years old)
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
- Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
- Rollaway bed fee: THB 2200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Mon Chaem
Location
Located in Mae Rim, Onsen At Moncham is in the mountains, within a 5-minute drive of Doi Suthep-Pui National Park and Mon Chaem. This luxury hotel is 18.6 mi (29.9 km) from Maejo University and 24.5 mi (39.4 km) from Chiang Mai University.
Dining
Satisfy your appetite for lunch or dinner at Onsen At Moncham, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 24 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
Business, and other amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.