Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa for guests age 16 and older, and a pool in The Level area for guests age 16 and older booked in the The Level guestrooms.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 5.00 per person, per night
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: USD 78 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Melia Zanzibar in Kiwengwa offers a beachfront retreat surrounded by tropical gardens and the turquoise waters of the Indian Ocean. Just a short walk from Kiwengwa Beach and Kiwengwa Pongwe Forest, this resort blends contemporary design with local influences. Some accommodations include private terraces with ocean views, while The Level rooms provide exclusive services and access to a private lounge. Guests can unwind at the spa, enjoy three swimming pools, or stay active with a fitness center and tennis courts. Dining options range from international buffets to à la carte specialties. The resort also features a conference center, making it ideal for both leisure and business travelers. Nearby attractions include Mapenzi Beach (3.4 km) and Pwani Mchangani Beach (4.1 km). Whether relaxing by the pool or exploring the island, Melia Zanzibar Kiwengwa provides a serene escape. Browse pictures of Melia Zanzibar to experience its coastal charm.
Location
Located in Kiwengwa, Melia Zanzibar is by the ocean, within a 10-minute drive of Kiwengwa Beach and Pwani Mchangani Beach. This beach hotel is 19 mi (30.5 km) from Nungwi Beach and 18.6 mi (29.9 km) from Kendwa Beach.
Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Spices Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 159 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.