Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property advises that proper swim attire is required to access the pool and the beach.
- This property enforces a smart-casual dress code at its restaurants.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizen guests with proof of residency in Egypt may pay in local currency with proof of residency, and a money exchange receipt from a local registered bank or FX exchange route. Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email. A birth certificate should be presented for children younger than age 14.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
- Cashless payment methods are available for all transactions.
General description
Please note that prices are subject to change by the property without prior notice.
Location
With a stay at JAZ Solaya in El Quseir, you'll be 5.1 mi (8.2 km) from Port Ghalib International Marina and 23.3 mi (37.5 km) from Turtle Bay Beach. This all-inclusive resort is 27.5 mi (44.2 km) from Akassia Aqua Park.
Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite with international cuisine at Safari Restaurant, one of the resort's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 307 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a water park (surcharge), and a health club. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.