Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Beach Lodges are available for a surcharge. Guests are not permitted to move sun loungers to the shoreline.
- Standard WiFi connection speed is 256 KB/second. A surcharge applies for higher speed internet.
- Connecting guestrooms are not available at this property.
- This property advises that proper swim attire is required to access the pool and the beach.
- Electric scooters and bikes are not permitted within hotel premises.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. A birth certificate should be presented for children younger than age 12. This property enforces a strict dress code in the restaurant/public areas. Please note: Executive Suites are located on floors 1-2 and are accessible only by stairs. Please note that the hotel policy is that appropriate swimwear must be worn in in the swimming pool. Any other clothing, including loose shorts, are not allowed. Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route. Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Free WiFi in public areas has a 2-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
General description
Please note that prices are subject to change by the property without prior notice.
Location
With a stay at JAZ Almaza Beach Resort, Almaza Bay in Marsa Matruh, you'll be on the beach, and 9.9 mi (15.9 km) from Almaza Bay Beach and 18.8 mi (30.2 km) from Fatimiea Village Beach. This beach hotel is 26.2 mi (42.1 km) from Mersa Matruh Stadium and 32.2 mi (51.9 km) from Marsa Matruh Beach.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Rooms
Make yourself at home in one of the 395 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 2 hot tubs, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.