Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in Housekeeping services are available 3 times per week, except for Sunday and public holidays.
Important information
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Cashless payment methods are available for all transactions.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of SGD 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional fees
- Covered self parking fee: SGD 60 per day
- Pet fee: SGD 42.8 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
With a stay at Citadines Raffles Place Singapore in Singapore (Downtown Singapore), you'll be steps from Raffles Place and 10 minutes by foot from Merlion. This hotel is 0.5 mi (0.9 km) from Clarke Quay Central and 1.2 mi (1.9 km) from Marina Bay Sands Skypark.
Dining
At Citadines Raffles Place Singapore, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 299 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.