Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. The primary reservation holder must provide names of all guests at time booking, and each guest must provide ID at check-in. In addition to presenting proof of COVID-19 and/or Booster vaccination during check-in, guests 15 years and older must also provide a negative PCR/Antigen test result (antigen test must have been administered no more than 24 hours prior to check-in, and PCR tests administered no more than 48-hours prior to check-in). As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in. As an alternative to proof of COVID-19 vaccination, guests 6 to 14 years old may provide a negative PCR/antigen test result (antigen test must have been administered no more than 24 hours prior to check-in, and PCR tests administered no more than 48-hours prior to check-in). Guests 12-15 years old may present a valid Holiday Ninja Pass (issued in Austria) as an alternative to proof of COVID-19 vaccination.
Important information
You need to know
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
- Free antigen/rapid COVID-19 testing is available on site.
- This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
- Tourism fee: EUR 1.00 per person, per stay
We have included all charges provided to us by the property.
General description
Near Kulm Ski Jump
Location
Located in Bad Mitterndorf, Aldiana Club Salzkammergut is near ski lifts, a 3-minute walk from Grimmingtherme and within a 5-minute drive of Salzastausee. This 4-star hotel is 16.9 mi (27.2 km) from Hallstatt Lake and 3.9 mi (6.3 km) from Kulm Ski Jump.
Dining
You can enjoy a meal at Hauptrestaurant serving the guests of Aldiana Club Salzkammergut, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 180 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 2 indoor and 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access, ski storage, and a fireplace in the lobby. The complimentary ski shuttle makes getting to the slopes a breeze.
Business, and other amenities
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.